Free returns
To ensure your satisfaction with your purchase, we offer a 30-day free return policy, allowing you to return your purchase without any worries.
1. Scope
The 30-day free return policy applies to all orders in Italy.
2. Condition Description
Returns must be requested within 30 days of receiving the item.
Items must be new, unused, and must retain their original packaging and all accessories.
Proof of purchase or order confirmation must be included with the return.
3. Return Procedure
Please contact our customer service team to explain the reason for the return and provide information about your order.
Once we receive the return authorization, we will arrange a free pick-up by courier.
Once the item has been returned and passed the quality inspection, we will process your refund within 7 business days.
4. Refund Instructions
Your money will be refunded via your original payment method. In case of cash purchase, the money will be refunded by bank transfer.
5. Not applicable
The free return policy does not apply to the following situations:
Damage caused by abnormal use of the product.
Missing original packaging or accessories.
Personalized or customized products.
6. Contact Information
For returns or further instructions, please contact our customer service:
Email: [email protected]
Thank you for choosing our store! We want to provide you with the best shopping experience.
1. Scope
The 30-day free return policy applies to all orders in Italy.
2. Condition Description
Returns must be requested within 30 days of receiving the item.
Items must be new, unused, and must retain their original packaging and all accessories.
Proof of purchase or order confirmation must be included with the return.
3. Return Procedure
Please contact our customer service team to explain the reason for the return and provide information about your order.
Once we receive the return authorization, we will arrange a free pick-up by courier.
Once the item has been returned and passed the quality inspection, we will process your refund within 7 business days.
4. Refund Instructions
Your money will be refunded via your original payment method. In case of cash purchase, the money will be refunded by bank transfer.
5. Not applicable
The free return policy does not apply to the following situations:
Damage caused by abnormal use of the product.
Missing original packaging or accessories.
Personalized or customized products.
6. Contact Information
For returns or further instructions, please contact our customer service:
Email: [email protected]
Thank you for choosing our store! We want to provide you with the best shopping experience.